The Operating System of Your Business
Jay BurgessEvery company runs on a system, whether anyone designed it or not. This book shows you how to see the one running yours, find where it breaks, and redesign it to work on purpose.
About this book
Your business already has a system. Nobody designed it, and it is running the show right now.
Most operating problems get treated as people problems: someone needs to try harder, communicate better, care more. But the result you are getting is rarely an accident. It is the system you already have, working exactly as built, just not built toward the outcome you actually want.
The Operating System of Your Business teaches the discipline of seeing that system clearly, through three ordinary businesses solving three ordinary problems: a one-person studio, a fifty-five-person shop, and a four-hundred-person logistics company.
For founders, operators, and executives who sense something is off in how their company runs, and are ready to name it instead of pushing harder against it.
What's inside
- How to tell a symptom from the system actually producing it
- Why adding people to a broken system usually makes it worse
- How to find the real constraint instead of the loudest complaint
- Where AI and automation actually belong in a system, and where they don't
- How to build, validate, and hand off a redesign that survives without you
- Publisher
- Revuity Press
- Publication date
- September 14, 2026
- Print length
- 52 pages
- Language
- English
- ASIN
- B0HJSSLTKK
Jay Burgess is an operations systems leader who uses forward deployed engineering, data science, analytics, and systems thinking to help businesses operate more effectively. He is Managing Director of Revuity Systems, an operations systems company that helps organizations diagnose where operations are breaking down, redesign the underlying process, and build and deploy the systems needed to make the work run better. Most recently, he built a production compliance and decision-support system for a regulated organization. Before that, 15+ years across Fortune 500 engagements at Walmart and Adobe. He holds an MBA and M.S. in Data Science from Eastern University, and an M.Ed. and B.A. from LMU.
Set up your own operating environment.
Starter is $299, bought online, with no sales call.