Fix one operating problem in one listen.
Each guide takes one problem that quietly costs a small business customers or time, explains why it happens, and ends with the setup that fixes it.

Most operating problems don't need a project.
They need someone to say plainly what is going on, and then to hand over the one small thing to do about it.
That is what an audio guide is.
One problem, explained by voice, with the fix walked through step by step. You can listen in the car, on a walk, or while you do something else with your hands. Every guide also comes with a written transcript, so you can work from the page when you sit down to make the change.
You listen once. You make the setup the same day.
Start with one.

Why you can't take a week off, and the one-hour fix
A 12-minute audio guide for owners who run most of the business themselves. It shows why the work keeps routing through you, and walks you through a one-hour, one-page fix for the thread that breaks first when you're gone, with a contractor, a caterer and a personal trainer as examples. Includes the full transcript and a one-page worksheet as a PDF.
- Format
- MP3 audio and PDF transcript
- Delivery
- Download page and email link
- Price
- $19, one time

Why your customers don't come back, and the fifteen-minute fix
A 13-minute audio guide on why customers drift away after the first visit, and the fifteen-minute setup that brings them back. It walks through a salon, an auto shop and a cleaning service, with the exact message to send in each. Includes the full transcript and a one-page setup checklist as a PDF.
- Format
- MP3 audio and PDF transcript
- Delivery
- Download page and email link
- Price
- $19, one time
Nothing to log into.
There is no account to create and no subscription to cancel. You pay once, and the audio and the transcript are yours to download straight away.
The same link is emailed to you, so you can come back to it later and download again on another device.
Buy it, listen, make the change.
What this isn't.
A guide is not a course, and it is not a consultation. It explains one problem and the fix, and the doing is yours.
If what you are dealing with is bigger than one listen can fix, Starter and Colleague are the next step.
This one asks for a short listen and gives you back a fix you can make today.
Questions you might have.
Audio guides aren't the only ready-made help.

Set up your own operating environment.
Starter is $299, bought online, with no sales call.
