From orders, tickets and spreadsheets in every tab to an environment built around how the store actually runs.
The sale is online, and the work behind it is everywhere.
Orders, support messages, returns, stock counts, supplier orders and shipping exceptions live in the store platform, the inbox and a few spreadsheets. The owner keeps them connected, one order at a time.
AI can help, but only if the environment understands how an order moves from the cart to the customer, and back when something goes wrong.
Three places the store gets lost.
Orders, support and returns
Order problems, customer messages and return requests can be organized in one structure, so the team sees what the customer reported and what the policy says.
Stock, suppliers and shipping
Inventory, purchase orders and carrier exceptions can move through one record, so a shortage or a delay is seen before the customer asks.
Listings, promotions and the week
Product details, campaign dates, reviews and the weekly numbers can be tracked together, so the work around the sale does not slip.
Businesses we build around.
Online stores
Owner-run stores selling on their own site and on marketplaces.
Small retail shops
Shops with a growing online side, stock to keep track of and suppliers to chase.
Brands with a small team
Product brands where a few people handle support, fulfillment and buying.
Understand
We learn how orders, support, returns, stock and suppliers actually move through the business.
Architect
We determine the knowledge, workflows, permissions, integrations and controls needed.
Build
The company can self-build, co-build with Revuity, or choose full implementation.
Validate
For full implementations, we test the environment against real orders, returns and shipments.
Launch
We train the relevant people and move the environment into use.
Choose how much of the build you'd like us to carry.
Guided setup · 12 months of library updates
$299
12-Month Plan: $27.41/mo ($328.90 total)
For online stores and retail businesses that want the Revuity environment structure and want to build it themselves.
- Environment template
- Guided operating process
- Workflow structure
- Reusable implementation guides
One-time · Self-service · Written for a team
$499
12-Month Plan: $45.74/mo ($548.90 total)
For online stores and retail businesses that want an environment written for the whole team, set up on their own.
- Role and responsibility guidance
- Shared workflow instructions
- Decision boundaries
- Documented setup
Bounded setup · Agreed written scope · Design for 1 operation
From $1,199
12-Month Plan: From $1,318.90 total
For online stores and retail businesses that want Revuity to lead a bounded setup against an agreed written scope.
- Agreed written scope and acceptance checklist
- Design for 1 operation
- Implementation
- Validation against the checklist
Ten workflows for e-commerce & retail, $75.
One plugin set carries the operational flow of the work. Each workflow organizes, tracks, drafts or flags, and a person makes the decision.
- 01
Order issue triage
Sorts order problems by what the customer reported and the next step.
- 02
Customer support drafts
Drafts replies from the policies supplied for staff to review.
- 03
Returns and refund tracking
Tracks return requests and where each one stands.
- 04
Inventory and reorder planning
Tracks stock levels and drafts reorder lists for the buyer.
- 05
Supplier and purchase order follow-up
Tracks open purchase orders and delivery dates.
- 06
Product listing updates
Drafts titles, descriptions and attribute checks from the product details supplied.
- 07
Promotion and campaign calendar
Lays out sale dates, offers and the tasks behind each.
- 08
Review and feedback sorting
Groups reviews and feedback by theme and drafts responses.
- 09
Shipping and carrier exceptions
Logs delayed and lost shipments and the follow-up for each.
- 10
Weekly sales and inventory review
Prepares a plain summary of sales, stock and open issues.
$7510 workflows
One purchase, all ten workflows for this industry.
The ways store owners work with us.
For owners with a product in mind, like a custom storefront or a customer portal, we build it with you from a first version to launch.
CollabX Premium Website
$1,600one-time
A custom-designed website built around your brand, from your existing site or from nothing, with every page written and polished to read well.
CollabX Product Launch
$9,500one-time
We take the product past a first version and get it ready to launch: a production-ready core, deployment, the integrations it needs, agent-ready access where the product needs it, sign-in, payments where they make sense, testing, and launch preparation.
Claude Forward Deployed Engineering
$125/hr40-hour minimum, plus a one-time $1,200 set-up fee
A Revuity engineer works inside your business to build with Claude where your work actually happens.
AI supports the work. The owner remains responsible for the store.
The environment can support information access, preparation, coordination, communication and recurring workflows.
Refund, pricing, product safety, advertising and other consequential decisions remain with the owner and the appropriate qualified people.
One week, with less lost between the inbox and the warehouse.
A growing online store has order problems in the inbox, returns in a spreadsheet, stock counts in the platform, and an owner who chases suppliers and carriers between customer messages.
Revuity maps how an order moves through the business and builds an environment around the tools the store already uses, so support, fulfillment and buying work from clearer shared context.
From scattered productions to one system.
Independent Film & TV Production Company
An independent film and TV production company ran every production as its own improvised effort. Scheduling, crew and vendor coordination, budgets, and deliverables lived across email, spreadsheets, and group texts, and all of it got rebuilt from scratch each time. The people were capable, there was just no structure that carried over. Revuity Systems mapped how a production actually moves from pre-production through wrap, then designed and built the operating environment with their team, so the structure carries from one production to the next.
They came back to work with Revuity Systems again after the first build.
Questions, answered.
Build the environment around how the store runs.
Tell us how an order moves through your store today, and what happens when it goes wrong. We'll show you what it would take to build the environment around it, without removing the owner's decisions.Bought online, with no sales call.