The Forward Deployed Engineer
Jay BurgessA simple guide to building what enterprises actually need. How to find the real requirement and ship the system that delivers it, alongside the customer.

About this book
The job is real, it pays well, and there is no degree for it.
Forward Deployed Engineering is what happens when a company sends someone into a client's world to make software actually work there, not just in the demo. Aspiring FDEs keep hitting the same wall: no job description, no clear path in, and no honest field guide to what the work really looks like once you have it.
This book is that guide. Written by a working Forward Deployed Engineer, it strips the role down to what matters and skips the theory.
Written for aspiring Forward Deployed Engineers who want a direct, practical way in, with simple sketches throughout to make the ideas stick.
What's inside
- What actually separates an FDE from a sales engineer, support engineer, or implementation consultant
- How to start doing the work before you have the title, and build a portfolio that proves it
- What forward deployed interviews really test for, and how to prepare
- The tactical playbook: the first 48 hours on site, finding the real problem, scoping honestly, shipping under enterprise constraints, and handing off work that survives after you leave
- How to turn one engagement into the next, when to say no, and how to build your own practice around this skill
- Publisher
- Revuity Press
- Publication date
- August 7, 2026
- Print length
- 53 pages
- Language
- English
- ASIN
- B0HDB2PCB7
Jay Burgess is an operations systems leader who uses forward deployed engineering, data science, analytics, and systems thinking to help businesses operate more effectively. He is Managing Director of Revuity Systems, an operations systems company that helps organizations diagnose where operations are breaking down, redesign the underlying process, and build and deploy the systems needed to make the work run better. Most recently, he built a production compliance and decision-support system for a regulated organization. Before that, 15+ years across Fortune 500 engagements at Walmart and Adobe. He holds an MBA and M.S. in Data Science from Eastern University, and an M.Ed. and B.A. from LMU.
Set up your own operating environment.
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