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    The Function Diagnostic

    Before we build, we find where the work is breaking down.

    We trace the workflow, handoffs, data, decisions, and exceptions behind the problem so the next step solves the right thing.

    See Function by Revuity
    Editorial sketch showing a complex business workflow being examined at a bottleneck and simplified into a clear path
    At a glance

    A real engagement, not a sales call.

    01InvestmentNo separate feeIncluded in qualification and the opening stage of every build.
    02Time1–2 weeksSized around the workflow, stakeholders, and systems involved.
    03OutputA build planWorkflow, economics, architecture, scope, acceptance criteria, and next step.
    What happens

    Four steps from friction to a plan.

    1. 1

      Frame the decision

      We begin with the business outcome that matters, the people accountable for it, and the constraints that cannot move. This makes the diagnostic a decision process, not an open-ended discovery exercise.

    2. 2

      Trace the real work

      We follow the work as it actually moves: the tools, handoffs, approvals, duplicated entry, workarounds, and exceptions. The goal is to see the system your team lives inside, not the process diagram someone made years ago.

    3. 3

      Design the right intervention

      We figure out what should be automated, redesigned, written up, integrated, or left alone. The answer may be a light workflow fix, a Claude environment, a scoped automation, or custom software. Not every problem needs a large build.

    4. 4

      Give you a decision-ready plan

      You leave with a clear recommendation, an implementation path, and the economics behind it, whether or not you move forward with a build. If a build is the right move, this work becomes the opening stage of it.

    What you receive

    Enough evidence to make the next decision with confidence.

    The work product

    You keep it.

    The diagnostic is not a teaser for a proposal. It is the actual planning work: a shared view of the problem, the proposed intervention, and what success must look like.

    • A map of the current workflow, including manual handoffs, systems, and exceptions
    • The bottlenecks, wasted capacity, and risks worth addressing first
    • A recommended operating model and the role software, automation, or AI should play
    • A practical architecture, integration, data, and security approach
    • A phased implementation plan with scope, acceptance criteria, timing, and investment
    • The expected economics: what solving the problem is worth and how the build should be measured
    When it is the right start

    For a problem that matters, but is not yet fully defined.

    A good fit

    You can see the symptoms, but not the system beneath them.

    Work is slow, expensive, fragile, or difficult to audit. Your team has ideas, but no shared answer yet on which problem to solve first or what the right intervention is.

    Not the right fit

    You already have a fully scoped project ready for execution.

    If scope, requirements, ownership, acceptance criteria, and implementation path are already clear, we can discuss a direct build. The point of the diagnostic isn't ceremony. It's cutting down the guesswork.

    Common questions

    The practical details.

    Start here

    Find the problem before you fund the fix.

    Bring us the process that is costing too much time, money, or attention. We will help you see what is really happening and what to do next.

    Ask a question first